Shipping policy
Shipping Policy
All items available at Bilmiss are made to order. When you place an order, your item is printed especially for you—one at a time—to ensure the highest quality.
Orders are shipped using trusted carriers such as USPS, UPS, DHL, FedEx, Asendia, BetterTrucks, or UDS, depending on your location and the item ordered. Shipping costs, delivery times, currencies, and applicable taxes may vary based on your destination and will be adjusted accordingly during checkout.
Once your order is confirmed and ready, it will be dispatched promptly in the order it was received. You’ll receive a shipment confirmation email along with a tracking link as soon as your package leaves the warehouse.
Where are you located and where do you ship from?
Main Address:
1603 Capitol Ave Suite 413 C1273, Cheyenne, WY 82001, USA
Most orders are shipped from U.S. production facilities, including:
16085 NW 52nd Ave, Miami Gardens, FL 33014
Do you ship internationally?
Yes! We ship to most countries worldwide including the US, Canada, Europe, Australia, and more. Shipping availability and rates vary by location. Delivery times may be longer for international destinations.
Estimated Delivery Times
| Region | Shipping Method | Estimated Shipping Rates** | Production Time* | Handling Time | Transit Time | Total Delivery Time |
|---|---|---|---|---|---|---|
| USA | Standard |
Starting from approximately $4.75–$5.19
|
1–5 business days | 2–6 business days | 2–5 business days | 4–11 business days |
| Alaska, Hawaii, Puerto Rico | Standard | Starting from approximately $4.75–$5.19 | 1–5 business days | 2–6 business days | 9–17 business days | 11–23 business days |
| Canada | Standard | Starting from approximately $4.75–$5.19 | 1–5 business days | 2–6 business days | 10–30 business days | 12–36 business days |
| Australia | Standard | Starting from approximately $4.75–$5.19 | 1–5 business days | 2–6 business days | 10–30 business days | 12–36 business days |
| International | Standard | Starting from approximately $4.75–$5.19 | 1–5 business days | 2–6 business days | 10–30 business days | 12–36 business days |
*Production time refers to how long it takes to print your item. Handling time is the time needed to prepare your order for shipping.
**Estimated Shipping Rates
We offer affordable standard shipping, with rates starting Starting from approximately $4.75–$5.19 within the USA.
Shipping costs vary depending on the product type and destination country. The exact shipping cost is calculated at checkout — no payment is required to view rates.
T-Shirts
• USA: $5.19 (first item), $2.19 (each additional item)
• Canada: $9.39 (first item), $4.39 (each additional item)
• Australia: $12.49 (first item), $4.99 (each additional item)
• International: $10.00 (first item), $4.00 (each additional item)
Hoodies / Sweatshirts
• USA: $9.99 (first item), $2.49 (each additional item)
• Canada: $12.69 (first item), $6.59 (each additional item)
• Australia: $21.99 (first item), $9.99 (each additional item)
• International: $15.00 (first item), $10.00 (each additional item)
Note: These are average rates and may vary slightly depending on the print provider and shipping destination.
Tracking Information
You’ll receive an email with a tracking number once your order ships. You can also track your shipment here. If your tracking shows “No information available,” please allow 5–7 business days for updates. Contact us if no updates are available after 10 business days.
Customs, VAT, and Import Taxes
We collect sales tax only for orders delivered within the state of Wyoming, USA.
For other U.S. states and international shipments, import taxes, customs duties, or VAT may apply at delivery and are the responsibility of the recipient.
As of July 1, 2021, all EU imports are subject to VAT. For detailed info, please check with your local customs office.
Address Requirements & International Notices
- Shipping address must be in Latin characters
- Phone number is required for international delivery
- PO box delivery is not recommended outside the US
- Some countries (e.g., Germany, Brazil, Mexico, Chile, Venezuela, South Korea) require a national ID or tax number at checkout. Please ensure it's provided to avoid delivery delays or returns.
PO Box and Parcel Locker Deliveries
Deliveries to PO boxes or parcel lockers (like Germany’s Packstation) are not guaranteed. Such orders may be returned or delayed. Use a street address if possible.
Address Changes
Need to update your shipping address? Contact us within 2 hours of placing your order. Changes after production begins are not guaranteed.
Lost or Damaged Items
If your item arrives damaged or is lost in transit, contact us with a photo and your order number. We’ll assist with a replacement or file a carrier claim.
Need Help?
If you have questions about your order or delivery, contact us via our contact form.
📧 Email us at: info@bilmiss.com
💬 Prefer WhatsApp? Chat with us
📞 +1 307-429-0352
🕘 Mon–Fri: 9 AM – 4 PM (EST)
